The items can be returned for Size / Color exchange or Refund within 14 days of the order delivery date.
Items must not have been worn, washed or altered in any way, and must not show any signs of use. Items must be returned with all original labels and tags still attached, packaging and other accessories (dust bags, hangers, garment covers etc.) received with the order.
Refunds will be processed as soon as returned items have been checked and accepted by OLA OLA Store.
To start the item exchange or refund process please contact our customer care team via email at firstname.lastname@example.org stating in email subject the order number, and whether it’s a request for product exchange or a return. Then, please follow the instructions given by the customer care team while sending your return back to OLA OLA Store.